We had someone make a fraudulent purchase on one of our credit cards today, and the reason we found out is that Staples called us to confirm a laptop purchase since the shipping address was different than the billing address. Thanks to their proactivity, we did not find out much later that somebody had made thousands of dollars worth of purchases on our credit card.
Staples recommended that we phone the credit card company to let them know that someone had tried to make a fraudulent purchase on the card. I called them this evening, and after providing so much personal information that it felt like the only thing I had not told them was the brand of underwear I wear, they have frozen the card and are sending a new one.
This does bring up a perplexing question: how was that credit card number obtained by the fraudster? I don’t recall ever having my credit card out of my sight, and that is not the credit card I use to make online purchases. Oh well, I don’t think we will ever know how it happened.
Anyone have horror stories to share regarding credit cards? What happened here doesn’t really qualify as a horror story…