We did get the appliances delivered, but the microwave we ordered was white; the one we received was black. We called the store, and they did a little digging. They called back and had us check the shipping label. It turns out that the model number is right on the shipping label – it ends in zero – but the model number on the box ends with a nine! So it would appear someone at the warehouse cannot tell the difference between a zero and a nine.
The store told us we could use the black microwave until the correct one (a white one) shows up.